Last updated: January 15, 2024
1. Rental Agreement
By renting equipment from YeezStudio, you agree to these terms and conditions. Each rental constitutes a separate agreement subject to these policies.
Agreement Requirements
- Valid government-issued photo ID required
- Credit card authorization for security deposit
- Signed rental agreement before equipment release
- Business license for corporate rentals
- Insurance certificate for high-value rentals
2. Rental Periods
📅 Daily Rental
- • Minimum 1 day
- • 24-hour periods
- • Best for short shoots
- • Same day return available
📅 Weekly Rental
- • 7-day periods
- • 20% discount vs daily
- • Ideal for projects
- • Flexible return dates
📅 Monthly Rental
- • 30-day periods
- • 40% discount vs daily
- • Long-term productions
- • Priority support
3. Pricing & Payment
Rental Rates
- Daily rates apply for 24-hour periods
- Weekly rates require minimum 7-day rental
- Monthly rates require minimum 30-day rental
- Partial day rentals charged as full day
- Holiday and peak season surcharges may apply
Payment Terms
- Deposit: 50% deposit required upon booking
- Full Payment: Due before equipment pickup/delivery
- Security Deposit: Separate from rental fee, refundable
- Corporate Accounts: NET 15 terms available with approval
- Late Payment: 2% monthly fee on overdue amounts
Accepted Payment Methods
💳
Credit Cards
🏦
Bank Transfer
📱
Digital Wallets
💰
Corporate Account
4. Security Deposits
| Equipment Value | Security Deposit | Hold Period |
|---|---|---|
| Under $1,000 | $200 - $500 | 3-5 business days |
| $1,000 - $5,000 | $500 - $2,000 | 5-7 business days |
| $5,000 - $20,000 | $2,000 - $8,000 | 7-10 business days |
| Over $20,000 | Custom amount | 10-14 business days |
Security deposits are fully refundable upon return of equipment in original condition.
5. Equipment Condition & Care
Renter Responsibilities
- Inspect equipment upon receipt and report any issues
- Use equipment only for intended professional purposes
- Maintain equipment in clean, dry, and secure conditions
- Follow all manufacturer guidelines and safety protocols
- Ensure only qualified operators use the equipment
- Report any damage or malfunction immediately
Prohibited Uses
- Underwater use (unless specifically designed for it)
- Extreme weather conditions without proper protection
- Amateur or untrained operator use
- Modifications or alterations to equipment
- Illegal activities or inappropriate content creation
- Subletting or re-renting to third parties
6. Damage & Replacement
Damage Categories
Minor Wear
Normal usage signs
- • Lens cap marks
- • Minor scuffs
- • Clean fees only
Repairable Damage
Repair costs apply
- • Scratched LCD screens
- • Damaged ports
- • Repair + downtime fees
Total Loss
Full replacement cost
- • Water damage
- • Theft or loss
- • Current market value
Damage Assessment Process
- Equipment inspection upon return
- Photo documentation of any damage
- Professional assessment and repair quote
- Customer notification within 24 hours
- Charge authorization before repairs
- Final billing after repair completion
7. Cancellation & Refunds
Cancellation Policy
- 48+ hours notice: Full refund minus processing fee
- 24-48 hours notice: 50% refund
- Less than 24 hours: No refund
- Same day cancellation: Full charges apply
- Weather cancellations: Case-by-case evaluation
Modification Policy
- Date changes: Subject to availability
- Equipment changes: Permitted with 24-hour notice
- Quantity changes: Based on inventory availability
- Upgrade requests: Price difference applies
8. Late Returns
⏰ Late Return Fees
- Up to 2 hours late: 25% of daily rate
- 2-6 hours late: 50% of daily rate
- 6-24 hours late: Full additional day charge
- Over 24 hours: Full daily rate per day
Extension Requests
- Contact us before original return time
- Extension subject to equipment availability
- Additional rental charges apply
- Emergency extensions available 24/7
9. Insurance & Liability
Rental Insurance Options
Basic Coverage
- • 5% of rental value
- • $500 deductible
- • Accidental damage only
- • Standard protection
Premium Coverage
- • 8% of rental value
- • $250 deductible
- • Theft & loss included
- • Priority replacement
Liability Limitations
- Renter liable for equipment replacement value
- YeezStudio not liable for production delays
- Renter responsible for third-party damage claims
- Maximum YeezStudio liability limited to rental fees paid
10. Force Majeure
Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including:
- Natural disasters and extreme weather
- Government actions and regulations
- Labor strikes and transportation issues
- Pandemic or health emergencies
- Equipment manufacturer recalls
In such cases, alternative solutions will be sought, and rental fees may be refunded or credited.
11. Support & Contact
For rental support and assistance:
YeezStudio Rental Support
General Support:
Email: rentals@yeezstudio.com
Phone: +86 17200927537
Hours: Mon-Fri 8:00 AM - 8:00 PM
Emergency Support:
Email: emergency@yeezstudio.com
Phone: +86 17200927537
Available: 24/7 for active rentals